Privacy Policy

Last updated: August 2026

Club One (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our gym facilities and membership services, or make a purchase through our online store.

Section 1: Information We Collect

We may collect the following types of information: contact details such as your name, email address, phone number, and physical address; membership and billing information needed to manage your gym membership or process store orders; health and fitness information you choose to share with our coaches or trainers for programme purposes; account information such as login details if you create an account on our website; and technical information such as your IP address, browser type, and device information collected automatically when you use our site.

Section 2: How We Use Your Information

We use the information we collect to: process membership sign-ups, renewals, and store orders; communicate with you about bookings, classes, promotions, and account updates; improve our website, services, and customer experience; comply with legal and regulatory obligations; and protect against fraud, unauthorized transactions, and misuse of our services.

Section 3: Third-Party Services

Our website and business operations may rely on third-party providers, including Squarespace (our website platform), payment gateways for processing transactions, courier partners for order deliveries, and analytics or marketing tools to help us understand website usage. These providers only receive the information necessary to perform their functions and are expected to handle your data securely.

Section 4: Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse site traffic. You can control or disable cookies through your browser settings, though this may affect certain website.

Section 5: Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Section 6: Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law, after which it is securely deleted or anonymised.

Section 7: Your Rights

Depending on applicable law, you may have the right to access, correct, or request deletion of your personal information, object to certain processing, or withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details below.

Section 8: Children’s Privacy

Our services are not directed at children under the age of 18 without parental or guardian consent. If you believe we have collected information from a minor without appropriate consent, please contact us so we can address it.

Section 9: Changes to This Policy

Club One may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be published on our website.

Section 10: Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: clubonesa@gmail.com